Upgrading to outlook 2013

Planning to nâng cấp khổng lồ Outlook 2013? This guide contains a lot of preparation & other information to lớn get yourself ready before you double clichồng on that setup.exe cộ file.

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Aside from the preparation steps, this guide informs you about what to expect when you start Outlook 2013 for the first time after you upgraded and how lớn troubleshoot several issues you may encounter during or after the installation.

Furthermore, for those of you who need some transition time, you’ll find a Ribbon-Customization-file in this guide to make the Outlook interface look similar khổng lồ the one found in Outlook 2007.

Supported versions of WindowsSupported versions of ExchangeChoosing between 32-bit và 64-bitSpecial notice for Outlook Hotmail Connector accountsUninstall any previous version firstInstalling Outlook/Office 2013Installing or upgrading Business Liên hệ ManagerStarting Outlook for the first time after the upgradeMigrating nk2-file/AutoSuggestUpgrading from Outlook 2002/XPhường or previousRibbon Classic viewOutlook 2013 compatibility with previous versions of Office

Tip!Have sầu you already successfully upgraded to Outlook 2013?The you might enjoy the guides 30 Short questions and tips for Outlook 2013 and Where bởi I find…? instead.

Supported versions of Windows

In order to install Outlook 2013, you’ll need at least the following version of Windows và Service Paông xã level:

Windows 7 SP1 (32-bit or 64-bit)Windows 8 (32-bit or 64-bit)

If you want khổng lồ use Outlook 2013 on a hệ thống version of Windows you can use:

Windows Server 2008 R2 SP1 (64-bit)Windows Server 2012 (64-bit)

Right click on “Computer” in the Start Menu or Explorer & choose Properties to see which Windows Service Paông chồng you have installed. Another way to lớn see it is via: Control Panel-> System & Security-> System

Trying to lớn install Office 2013 on Windows XP or Windows Vista will result in the error:The specified program requires a newer version of Windows.

Supported versions of Exchange

If you are making use of an Exchange account, the Exchange server has lớn be one of the following versions. Earlier versions of Exchange are not supported.

Exchange 2007Exchange 2010Exchange 2013

Tip!To find out which version of Exchange you are connecting to lớn now see this Quichồng Tip.

Notable features requiring at least Exchange 2010Integrated e-mail archive; designed to replace the pst-archive for corporate environmentsMailTips; Configurable warning system khổng lồ prevent comtháng e-mail mistakesConnecting khổng lồ multiple Exchange servers is only supported when all the servers are running Exchange 2010Greater Calendar reliabilityImproved retention and compliance functionality.

Notable features requiring at least Exchange 2013

Site Mailboxes; a new sharing & collaboration mailbox lớn unite mailbox data and stored documents (also requires SharePoint 2013).Policy Tips; an extension of the MailTips feature to insize you that you might be sending out sensitive sầu information (within Exchange this is knows as Data Loss Prevention or DLP).

Note:In order lớn use some of the functionality in Outlook 2013, you’ll require configuring your Exchange trương mục with Cached Exchange Mode enabled (CEM). This is similar lớn Outlook 2010. For an overview of features requiring CEM see: Outlook 2010: New features và Cached Exchange Mode

Choosing between 32-bit và 64-bit

All Office 2013 applications are available in both a 32-bit and a 64-bit edition. The 64-bit version can only be installed on a 64-bit version of Windows. The 32-bit version can be installed on both a 32-bit and a 64-bit version of Windows.

Benefits of using the 64-bit edition of Outlook 2013

Using the 64-bit version of Outlook does not have sầu any direct benefits. The functionality within Outlook is the same & there is also no (noticeable) performance increase by using the 64-bit edition.

Installing the 64-bit version only really makes sense when you also need the 64-bit version of Excel for large tệp tin support (>2GB) and/or several complex calculations.

If you bởi not use these 64-bit specific features, Microsoft recommends that you use the 32-bit version instead. Unless you specifically choose otherwise, the installer will automatically install the 32-bit version of Outlook even when your system supports the 64-bit edition (further details are discussed later in this article).

Downsides of using the 64-bit edition of Outlook 2013

If you choose for the 64-bit version, you’ll have sầu to lớn be aware of the following downsides;

All add-ins that you want to lớn use have sầu lớn be recompiled as 64-bit add-ins by the vendor of these add-ins. You can contact the vendor of the add-in khổng lồ verify if they supply 64-bit versions of their add-ins and if you are eligible for a không tính phí tăng cấp.Many sync applications for mobile phones and other di động devices will not recognize the Outlook installation. These sync applications will require an update as well. Microsoft has announced that Windows sản phẩm điện thoại Device Manager (WMDC) will not be updated for Outlook 64-bit compatibility. When you try lớn sync with Outlook 2013 64-bit, you’ll receive sầu the following error; “Either there is no mặc định mail client or the current mail client cannot fulfill the messaging request” Messaging Application Programming Interface (MAPI) calls can only be made at the 64-bit level. If you have an application which integrates with Outlook at MAPI cấp độ, this integration is lost when this is a 32-bit application. A common example is the integration with Microsoft Office Communicator as this is currently only available as a 32-bit application.Custom solutions which make use of existing ActiveX controls will not work và will require an update or rewriting.Existing Custom VBA solutions may not work when they contain the Declare statement và will require rewriting.

Note:While every add-in requires an update for compatibility with the 64-bit version of Outlook 2013, many 32-bit add-ins might require an update as well. You can check with the vendor of the add-in khổng lồ verify its compatibility. If you run into issues with Outlook after the nâng cấp, start with disabling your add-ins.

Note!Are you using Microsoft’s Personal Folders Backup Add-in? You’ll find it no longer working with Outlook 2013. Currently, there is no workaround available for this. You can choose khổng lồ backup your pst-files manually, include them in other backup schedules which you have sầu configured already.

Special notice for Outlook Hotmail Connector accounts

If you are using Outlook with a Hotmail/Outlook.com tài khoản configured via the Outlook Hotmail Connector, then your accounts will automatically be migrated lớn use the “Exchange Active sầu Sync” (EAS) protocol instead.

EAS is the new method of connecting lớn Hotmail/Outlook.com accounts in Outlook và also offers tư vấn for synching your Tasks.

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Important!During this migration process, any data that you kept in Outlook Hotmail Connector folders which vì chưng not synch via the Outlook Hotmail Connector will be lost. These thư mục are marked in the Folder List Navigation (keyboard shortcut CTRL+6) with “This computer only” such as the Tasks và Notes thư mục. Make sure you export or copy these folder to a pst-file before upgrading.

After the nâng cấp and migration process, you can uninstall the Outlook Hotmail Connector from your computer as Outlook 2013 does no longer use it.

For additional information see: Manually migrate Outlook Hotmail Connector features & settings lớn Outlook 2013

Uninstall any previous version first

Only a single version of Outlook can be installed at a time on a computer. When installing Office 2013 while a previous version of Outlook is still installed, Outlook 2013 will be installed & the previous version of Outlook will be removed; even when you select to lớn keep the previous versions.

If you bởi vì not plan to use any of the Office applications of a previous version of Office, it is recommended lớn completely uninstall the Office suite before starting the installation process of Office 2013. This is because an nâng cấp process will still leave sầu several (support) components installed.

If you only want to install Outlook 2013 và combine it with Office applications of previous versions of Office see this section later in this guide (Outlook 2013 compatibility with previous versions of Office).

If you currently have sầu Consumer Pnhận xét or Office 365 trang chủ Premium PReviews of Office 2013 installed, you’ll have khổng lồ first uninstall any Office 2013 PReview application before you can install the released version of an Office 2013 application. Upgrading from a Pđánh giá release is not supported.

Note:When uninstalling Office, you will not thảm bại any settings or Outlook data và settings will still be automatically upgraded. It of course never hurts lớn make a backup of your Outlook data first.

If you are having difficulties removing your current version of Office via Control Panel, you can use the FixIt from the Microsoft KB article below which matches with the version that you wish to uninstall:

Uninstall Microsoft Office 2013 or Office 365(including the Pđánh giá releases)How lớn uninstall or remove sầu Microsoft Office 2010 suitesHow lớn uninstall or remove Microsoft Office 2007 suites

Installing Office 2013 while the Pnhận xét release is still installed is not possible.

Installing Outlook/Office 2013

Now that your machine has been prepared, you can run the installer to lớn install Office 2013. By mặc định, it will install the 32-bit version unless you specifically tell it not to. If the 32-bit version is what you want (again; this is recommended), then just follow the thiết đặt instructions & move sầu khổng lồ the next section in this guide. If you want khổng lồ install the 64-bit version, keep reading…

In order to install the 64-bit version of Outlook 2013, you must make sure that no previous version of Office still is installed on your computer và also that there are no 32-bit applications of Office 2013 still installed. If any such application is still installed, you will not be able lớn install the 64-bit version of Outlook.

When you start Setup from an installation medium that has both the 32-bit và the 64-bit version on it, you’ll be installing the 32-bit version of Outlook by default. When you press the Customize button in Setup, you’ll see the Platform tab if your system can support a 64-bit installation of Outlook 2013.

If it does, & you want to start installing it, you must cđại bại the current Setup window và browse to the installation source (for instance on the CD or DVD-drive). Here you’ll find a thư mục called x64. mở cửa it and run the thiết lập.exe cộ tệp tin located in this folder. The setup process is further the same as for the 32-bit version of Outlook.

Installation Information about the availability of the 64-bit version of Office 2013.(clichồng on image lớn enlarge)

Installing or upgrading Business Liên hệ Manager

If you were using Outlook Business Liên hệ Manager (BCM), then you’ll also need khổng lồ update BCM before starting Outlook 2013.

There are 2 updated BCM packages that have been released for BCM. One is for if you were already using BCM with Outlook 2010. The other one is for when you were already using BCM with Outlook 2007 or when you are doing a clean installation (or were not yet using BCM).

Download: Compatibility update for Business Contact Manager 2010 (update only)Download: Business Liên hệ Manager for Microsoft Outlook 2013 & Outlook 2010 (full)

Starting Outlook for the first time after the upgrade

When you start Outlook for the first time after the upgrade, the startup could take some time. This is because your previous settings are being migrated.

Mail profiles are upgraded on startup & some accounts will be re-cached.

If you are upgrading from a version earlier than Outlook 2007 Service Pachồng 2, then several extensive file structure changes khổng lồ the pst-tệp tin are being made which could take a lot of time (especially with a large pst-file). Upgrading from a later version usually goes a lot quicker.

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When the processing is being performed in the background, Outlook notifies you with a Notification Bar at the top in your main Outlook Window. If you cthua trận this Notification Bar, then you can also press on the File button lớn monitor the progress in Backstage

The “Upgrade in progress” notification is shown when a conversion is still taking place in the background. (click on image for full notification message)

Re-caching và recreation of mailboxesIf you are using an Exchange tài khoản, then your mailbox will be re-cached to a new compacter format ost-file.If you are using an IMAPhường trương mục, then your mailbox will also be re-cached in an ost-tệp tin rather than a pst-tệp tin. If your Sent Items và other default mailbox folders are mapped incorrectly see: Setting the Sent Items thư mục for IMAP accounts in Outlook 2013.

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